What is Al-Fain Website Connect?
Website Connect is a fulfillment model for online stores. Your store handles selling and customer acquisition, while Al-Fain handles the physical fulfillment workflow for confirmed shirt orders.
How does the weekly pricing work?
Your website is evaluated separately. The number of your own confirmed shirt orders during the complete week determines the rate for that week's orders. The following week starts fresh.
Are different websites' orders combined?
No. Orders from separate vendors or websites are not pooled together to unlock a milestone. Each connected website has its own weekly volume.
Is printing included?
Yes, standard front or back printing is included in the stated Rs 600 premium T-shirt + standard print value. There is no separate standard printing charge for that included print placement.
Who confirms the customer order?
Al-Fain uses WhatsApp confirmation as part of the fulfillment workflow. The customer is contacted to confirm the order and relevant design placement before production.
Who handles delivery?
Al-Fain coordinates packaging, courier shipment and COD delivery to the customer's address as part of Website Connect fulfillment.
Does every pricing tier include the same fulfillment services?
Yes. The milestones primarily change the per-shirt rate. They are not separate service packages. The lower rate is unlocked by reaching higher weekly confirmed-order volume.
What happens if an order becomes RTO?
Al-Fain coordinates the RTO / return process. Detailed RTO cases, inspection and applicable outcomes are explained on the dedicated RTO page.