Privacy Policy

Your trust is our priority at Al-fain

1. Information We Collect

At Al-fain, we collect personal information such as your name, email, phone number (for EasyPaisa/JazzCash transactions), and shipping address to process your custom orders and payments.

2. Design Ownership & Platform Usage

Creators' designs are their intellectual property. We only use your uploaded designs for printing your orders. We do not sell or share your raw design files with third parties without your consent.

3. Payment Security

We process payouts through secure mobile wallets. Your Transaction IDs (TRX ID) are used solely for verifying account activation and order payments.

4. Cookies & Analytics

We use minor cookies to improve your experience in the Creator Studio and remember your login session for convenience.

Your Data Rights (Deletion)

We respect your privacy and give you total control over your data. Under our "Right to be Forgotten" policy, you have the right to request the permanent deletion of your account and all associated data.

What happens when you delete your data?
  • All personal profile information (Name, Phone, Email) is wiped from our database.
  • Your uploaded designs are not permanently removed from the marketplace due to platform policies, ensuring their continued availability and visibility.
  • Your payout history and wallet details are erased.
  • Note: Past order records for buyers are kept for 6 months for tax and legal compliance before being anonymized.

To request data deletion, please email help@al-fain.pk with the subject "Data Deletion Request" or contact our support via WhatsApp. Your request will be processed within 48-72 hours.

5. Contact Us

If you have any questions about your data, contact us at help@al-fain.pk.

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